Job Posting
Position Description: Coldest Nights Program Staff
Position Title: Coldest Nights Program Staff
Employment Type: Temporary / Seasonal (November 15, 2026 – March 15, 2027)
Pay Rate: $18.00/hour ($2.00/hour night shift differential)
Pay Frequency: Weekly (Fridays)
Supervisor: Hayden Jackson, Assistant to the Director of Operations
Position Overview
The Coldest Nights Program Staff member is a temporary, seasonal role that supports The Journey Home’s emergency winter shelter operations. The shelter’s primary purpose is to provide a warm, safe, and secure environment for individuals in need during periods of extreme cold and severe winter weather.
Core Responsibilities
Security: Maintain a safe, secure, and orderly environment for all shelter guests and team members.
Operations & Administration: Assist with shelter intake, guest check-in, meal service coordination, and standard operational workflows.
Relationship Management: Build supportive, respectful relationships with guests while adhering to organizational policies and boundaries.
Policy Compliance: Adhere to all standard policies and procedures set forth by The Journey Home.
Shifts & Schedule Expectations
Available Shifts:
Supper / Check-in: 5:30 PM – 8:30 PM
Overnight: 6:30 PM – 6:30 AM
Scheduling Structure: Staffing is dependent on low-temperature forecasts and weather conditions (e.g., severe cold, snow, or ice). Staff will receive a three-month prospective schedule to assist with personal planning.
Availability Requirements: Because the shelter operates during weather emergencies, staff must work their scheduled shifts when the shelter activates. Staff must verify shelter status on their scheduled days and report for duty when open. Communicate any schedule conflicts to the scheduler as early as possible.
Qualifications & Requirements
Commitment to the mission and values of The Journey Home.
Ability to work reliably during inclement weather and cold temperatures.
Mandatory attendance at the staff training session before the season starts (date to be announced once staffing is complete).
Staff is required to work at scheduled times during cold and inclement weather, such as during periods of snow or ice.
Application Process
Interested candidates should email Hayden Jackson at HJackson@lovegodservepeople.org with the subject line “Coldest Nights Vacancy.” In your email, let us know why you would be a good candidate for this job.